Once a PSA has expired, it cannot be extended. The Outcomes tab on the PSA record is disabled. You must create a new PSA record.
The original expiration date of a protective service alert (PSA) is 90 days past the date of the PSA approval. If a PSA is to remain active past this date, you can extend the expiration date. The system applies a new expiration date that is 90 days past the previous expiration date. The history displays each extension and reason. The system sends an email notification to the PSA originator 10 days before expiration of the PSA.
Once a PSA has expired, it cannot be extended. The Outcomes tab on the PSA record is disabled. You must create a new PSA record.
To extend a PSA expiration date, complete the following steps:
From the Home screen, click the Administration tab.
Click the Utilities tab.
Click the Maintain PSA link in the light-blue menu on the left. The PSA Filter Criteria screen appears.
If needed, enter content in the PSA Filter Criteria fields
Click the Filter button. The PSA(s) grid lists the PSA records according to the filter criteria entered.
To update an existing PSA record, click the Edit link in the appropriate row. The Participants tab appears.
To create a new record, click the Add PSA button. The Participants tab appears.
Click the Extension tab. The Expiration Extension screen appears. It displays the date and a summary of each time the expiration date was extended.
Click the Extend PSA button. The PSA Extension Details screen appears.
Enter the reason for extending the PSA in the New Reason for Extension field.
Click the Save button. The information is saved on the screen.
Click the Save button again. You are returned to the PSA Filter Criteria screen.