View Notifications

The system sends email notifications to workers under certain circumstances, depending on business processes. For example, when a work item is assigned, the system sends an email notification to the assigned worker and that worker's supervisor.

As a State system administrator, you can view notifications as follows:

1. Click the Administration tab at the top of the screen.

2. Click the Maintenance tab.

3. Click the Notifications link in the menu on the left. The Maintain Notifications Search screen appears.

4. Enter the name of the notification in the Name field.

5. Click Search. In the search results table, the system displays the notification templates that match, or partially match, the name you entered.

6. Click the Edit link for the notification to view the complete details of the template. The Notification Details screen appears.

7. Click Cancel. You are returned to the Maintain Notifications Search screen.