If a specialized A/I was recorded in error, you can delete as long as it is in "In Progress" status, as follows:
From the Home screen, click the Case tab.
Click the Workload tab. The Case Workload screen appears.
Click the ID Number link of the case you want to update. The Case Overview screen appears.
Click the Specialized A/I Tool link in the light-blue menu on the left. The Specialized A/I Tool screen appears.
Click the Delete link (on the right) for the specialized A/I record you want to delete. The system displays a dialog box asking you to confirm the deletion.
Click the OK button. The record is deleted.