About Case Records

A case is a record that consists of members and associated persons for the purpose of providing, recording, and supervising information and services. A case is created at the end of the intake process. The screening decision maker screens in the intake, then either links the intake to an existing case record or creates a new case to which the intake is linked. When creating a new case, the screening decision maker also assigns the case to a caseworker. The case record reflects all of the intakes that are linked to it.

The caseworker sees the new case in his or her case workload. One of the first tasks this worker will do on a new case is complete the case profile, which includes basic case information. (See Record a case profile.) If an intake is linked to an existing case, the system sends a notification to all of the workers assigned to the case.

The Case area

The Case area is the hub of activity in Ohio SACWIS. It draws information from other areas of Ohio SACWIS, so that you can efficiently manage case records.

Case Overview screen

When you open a new family case record, the system displays the Case Overview screen. This screen displays a summary of information about the case. The Case Actions area contains links to the case profile, associated cases. For an adoption case, this area contains links to case member details and the original case.

The links in the menu on the left allow you to view or add other kinds of records associated with the case, for example, assessments, court activities, case services, case plans, placements, and so on.