View a Closed Case and Case Status

The system retains a history of case closures. A case is closed when services to the family are no longer needed or being provided, and the agency terminates involvement with the family.

View this history as follows:

1. From the Home screen, click the Case tab.

2. Click the Workload tab. The Case Workload screen appears.

3. Click the case ID Number link of the case you want to close. The Case Overview screen appears.

4. Click the Case Closure link in the navigation bar on the left. The Case Closure(s) screen appears. It lists the case closure records for this family, including the closure reason and closure status.

5. Click the View or Edit link to view the details of a particular record. The Case Closure Details screen appears.

6. Click Close. You are returned to the Case Closure(s) screen.