View a History of Case Status Changes

Ohio SACWIS allows you to easily view each case episode, that is, the period when a case is open. A case can be closed and reopened more than once.

View a case status history as follows:

1. From the Home screen, click the Case tab.

2. Click the Workload tab. The Case Workload screen appears.

3. Select the Case ID Number link for the case you want to view. The Case Overview screen appears.

4. Click the View Case Information link in the Case Actions area. The Assignment Information screen appears.

5. Click the View Case Status History link. The Case Status History screen appears. It shows the beginning and ending dates during which each status was in effect, in reverse chronological order.
   
   The status of the case may or may not be affected by the intakes that are linked to it:

   • If a screened-in intake is linked to a closed case, the system automatically changes to the case status to "Open." (If the case status is already "Open," it remains unchanged.)

   • If a screened-out intake is linked to an existing case, the case status does not change. That is, an open case remains open, and closed case remains closed.

6. Click Close. You are returned to the Assignment Information screen.

7. Click Cancel. You are returned to the Case Overview screen.