Remove a Payment Request From a Roster

A payment requests roster organizes payment requests ready for payment into logical groupings for ease of validation and approval. You would remove a payment request from a roster if it is not ready for payment, for example, if you cannot verify a line item or you have not received the invoice from the provider.

Remove a payment request from a roster as follows:

  1. Click the Financial tab at the top of the screen.

  2. Click the Payment tab.

  3. Click the Payment Requests Roster link in the navigation bar on the left. The Payment Requests Roster Search Criteria search screen appears.

  4. Complete the Worker and Roster Name fields to select the roster you want to view.

  5. Click Search. The roster appears in the search results table.

  6. In the Remove column; click the box next to the payments you wish to remove.

  7. In the Options field at the bottom right hand side of the screen; select Remove Payment From Roster.

  8. Click Go. The payment request is removed from the roster and placed back out in the 'Payment Requests' queue.  The payment will be available to be added to another roster again in the future.