View My FCM Workload Ticklers

Ticklers associated with your financial work items appear under the Financial Workload tab. The ticklers are associated with a particular case or redetermination record. You can manage all financial ticklers from the financial workload screen.

To view all of your financial ticklers, complete the following steps:

1. Click the Financial tab; then the Workload tab. The FCM Workload navigation bar appears on the left of the screen.

2. Click the Ticklers link in the navigation bar on the left. The Ticklers screen appears.

3. Select the employee for whom you want to view ticklers from the Ticklers For drop down.

4. Click Filter. The results display in the Ticklers List table.

5. Select the underlined, colored Tickler link you want to view. The system takes you to the screen to resolve the tickler.

6. Click Close. You are returned to the Ticklers screen.