View a History of Workers on a Case

The Case Overview screen allows you to view a listing of all workers who have been assigned to a case.

View this history as follows:

1. From the Home screen, click the Case tab.

2. Click the Workload tab. The Case Workload screen appears.

3. Click the Case ID Number link of the case you want to view. The Case Overview screen appears. The workers currently assigned to the case appear in the Assignment Information table.

4. Click the View Case Information link in the Case Actions field. The Assignment Information screen appears.

5. Click View Assignment History link. The Assignment History screen appears. It lists the details of each worker who been assigned to this case.

6. Click Close. The Assignment Information screen appears.

7. Click Cancel. You are returned to the Case Overview screen.