Tool

How to display it

When to use it

Online Help Button

Help button > Help with this page link

You want to get a description of the current screen

You are looking for information about the work process

You want step by step instructions to complete the tasks and/or processes associated with the record

You are looking for field definitions for the screen

You want to reference policy & field guides related to the current work process

You want to watch available videos, and/or webinars related to the work process

You are looking for available online help articles associated with an entire area within SACWIS

You need guidance to use online help  

You want to know how to contact the SACWIS Help Desk while within the application

You want to open the SACWIS Knowledge Base while working in the application

You want to reference the SACWIS index

You want to search for a specific online help article

You want to print the online help document

You want view the SACWIS table of contents

You want to view the SACWIS glossary

Help & Training footer

Help & Training footer link > Online Help link

Online Help Button

Help button > Help & Training link > Web-based Training link

You want to view available work process videos, and webinars

Help & Training footer

Help & Training footer link > Web-based Training link

Online Help Button

Help button > Help & Training link > Child Protective Services Worker Manual link

You want to reference the Revisions to Child Care Type B Home Provider Rules and Forms

Help & Training footer

Help & Training footer link > Child Protective Services Worker Manual link

Online Help Button

Help button > Help & Training link > Privacy & Security link

You want to read the safety and security agreement to use the Ohio SACWIS

Help & Training footer

Help & Training footer link > Privacy & Security link

Agency Search

Agency Search footer link > Agency Search tab

You are looking for how to contact an agency in a specific county

Agency Search footer link > Agency Index tab

You want to see all public and private agency information in Ohio SACWIS

Knowledge Base

Help button > Help & Training > Online Help link in heading > Table of Contents > Knowledge base link

• SACWIS news

• Step by step knowledge base articles

• Watch videos and webinars

• Read most read, and latest published articles

• Reference important links specific to your agency

• Reference child welfare practice application

• Reference child welfare practice application

Open a new tab, or window > Enter: http://jfskb.com/sacwis/ in the browser

Click here to go to the Ohio SACWIS knowledge base