Scripted questions are provided to assist the Intake Screener in developing dialogue with the Intake Reporter to gather and document as much pertinent information as possible. The system defaults to display the Ohio Department of Job and Family Services template.
To add scripted questions from a template to an Intake Narrative as follows:
From Intake Workspace above the Narrative field on the left of the any Intake tab screen, Click on the Scripts and Templates link. The Select Template Option screen appears. The system defaults to display Ohio Department of Job and Family Services template.
To view or copy the scripted questions from this template, select subject heading link or links. The system displays the set of scripted questions associated with each subject heading. Subject headings are:
Child Safety
Parent/Caretaker
Child
Other Household Member
You have multiple options to select scripted questions from this template:
Click in the box next to the subject heading to select all scripted questions listed under the subject heading.
Click in the box next to specific sets of questions if you do not want to copy all scripted questions under the subject heading.
Click the Select All box below the Template title to select all scripted questions from within the template.
Click the Copy Selected to Narrative button. The questions selected appear in the Intake Narrative field. If there is existing narrative entered, the questions will display at the end of any narrative entered regardless of where your cursor was placed when the text was copied over.
You can add, edit, and erase all text entered, and added to the intake
narrative field until the screening decision is saved. Once the screening
decision is saved the intake narrative is view only.
To exit the Select Template Option screen and return back to the intake tab, click the X in the right corder.
To view the intake narrative full screen, click the Expand View link in the heading of the intake narrative. Click Exit Full View link to return to the intake tab.