From the Person
Search Criteria screen, enter the criteria that you want to
use for the search.
You must enter the person's name. If you don't know how to spell the
person's name, you must enter at least part of the person's name followed
by % as a wildcard search. Complete additional fields that you want
to use to narrow the search results.
Click the 
Advanced
Search Criteria link if you want to search using a social security
number, reference number, or address.
Click the Search button. The results will display in the Person Search Results table, or you will see, No Results Returned.