Close an approval or certification request as follows:
From the Home screen, click the Provider tab.
Click the Workload tab. The Workload screen appears.
Click the Select link for the provider whose recommendation you want to record. The Provider Overview screen appears.
Click the Approval/Certification link in the navigation bar on the left. The Maintain Approval/Certification Recommendation screen appears.
Click the Edit link to complete an existing recommendation record. The system defaults to the Transactions tab; the Maintain Transactions screen appears.
Complete at least these fields:
Agency Contact Person
Provider Type
Recommendation Date
Select Recommendation for Closure in the Transaction field.
In the Closed Reason field, select a reason for the closure.
In you selected Other for the reason, enter a detailed explanation in the If Other, Explain field.
Click Save.