Delete a Response to a Recommendation

If a response to an assessor's request for denial or revocation was recorded in error, you can remove this response as follows:

  1. From the Home screen, click the Provider tab.

  2. Click the Workload tab. The Workload screen appears.

  3. Click the Select link for the provider whose record you want to update. The Provider Overview screen appears.

  4. Click the Approval/Certification link in the navigation bar on the left. The Maintain Approval/Certification Recommendation screen appears.

  5. Click the Edit link to complete an existing recommendation record or click Add Recommendation to record a new recommendation. The system defaults to the Transactions tab; the Maintain Transaction screen appears.

  6. Click Administrative Rules tab. The Maintain Administrative Rules screen appears.

  7. Click the Delete link for the response record you want to delete. A dialog box asks you to confirm this deletion.

  8. Click OK. The response is deleted.

  9. Click Save. You are returned to the Maintain Approval/Certification Recommendation screen.