Re-Route or Recall a Work Item

Work items that require approval are displayed on the Pending Approvals screen. You can also approve a work item, re-route it to another reviewer for approval, or recall an approval if further work on an item is required. (To approve an item, see Approve pending work items.)

To re-route or recall a work item, complete the following steps:

1. From the Home screen, click the Approvals tab. The Pending Approvals screen appears.

2. Click the Work Item Category link or the to view details about the work items.

3. Click the Recall/Reroute link for the work item. The Process Approval screen appears.

4. Select Recalled or Re-routed in the Action field.

5. If you selected Re-routed in the previous step, select an agency from the Agency field drop down list.

6. If you selected Re-routed, also select a name in the Reviewers/Approvers field drop down list.

7. Click the Save button. You are returned to the Pending Approvals screen.