A supervisory delegate makes work item assignments on behalf of a unit supervisor in the agency. (The system does not support cross-agency delegation.) Only a unit supervisor or a worker with a supervisor role may be a delegate.
To view the workers who have been assigned as delegates, complete the following steps:
From the Home screen, click the Administration tab.
Click the Staff tab.
Click the Delegate Assignment link in the navigation bar on the left. The Current Delegates screen appears displaying the delegates for the logged-in supervisor.