Inactivate or Re-Activate an Agency

An indicator on the agency record allows you to indicate that an agency is not active. The agency record still appears in searches and may be updated as necessary. When you remove the indicator, the agency is re-activated.


Only State administrators should inactivate or re-activate an agency.

Indicate that an agency is not active as follows:

  1. Click the Administration tab at the top of the screen.

  2. Click the Maintenance tab.

  3. Click the Agency Information link in the menu on the left. The Agency Selection screen appears.

  4. Enter the name of the agency in the Name field. If you are not sure of the complete name, you can use the wild card feature (%). (See Search screens.)

  5. If you want the system to search only private agencies, select the Private Agency check box. Otherwise, the system searches public agencies.

  6. Click Search. The system displays in the Search Results table the agencies that match, or partially match, the name you entered.

  7. Click the Edit link for the agency you want to update The Agency Information screen appears.

  8. To inactivate the agency, select the Inactivate Agency check box.

    To re-activate the agency, clear the check mark in the Inactivate Agency check box.

  9. Click Save. You are returned to the Agency Selection screen.