The service credential record lists the services the provider is authorized to provide, including the services the provider is licensed by an agency or ODJFS to provide as well as other qualified services. The system creates a service credential record with a default status of "Active" when:
A non-ODJFS provider record has been saved in the system. (See About provider information or Record basic provider information.)
The agency or ODJFS reviewer has approved a recommendation to certify a home provider. (See Record a recommendation for certification or Approve a recommendation for certification.)
View a provider's service credentials as follows:
From the Home screen, click the Provider tab.
Click the Workload tab. The Workload screen appears.
Click the Select link for the provider whose record you want to view. The Provider Overview screen appears.
Click the Service Credentials link in the navigation bar on the left. The system defaults to the ODJFS Approved Services tab; the ODJFS Approved Services Filter Criteria screen appears. It displays the services for which the provider has credentials.
Enter criteria in the Agency Type, Agency, and/or Service Status fields, then click Filter to refine search results. The services appear in the ODJFS Approved Services table.
Click the View History link for a service to view a history of status changes. The ODJFS Approved Services Status History Details screen appears.
Click Close to return to the ODJFS Approved Services Filter Criteria screen.
Click the Other Services tab. The Other Services Filter Criteria screen appears. It displays services that do not require ODJFS approval but for which the provider is qualified to provide.
To limit the display to services within certain parameters, select the criteria in the Agency Type, Agency, and/or Service Status fields, then click Filter. The services the meet you filter criteria appear in the Other Services table.
Click the View History link for a service to view a history of status changes. The Other Services Status History Details screen appears.
Click Shared Home Agreement tab. The Maintain Shared Home Agreements screen appears.
Click View, Edit, or Add Shared Agreement. The Shared Home Agreement Details screen appears.
Click Cancel to return to the Other Services Filter Criteria screen.
Click Home tab, or other link within the navigation bar to navigate off this screen.