View Screening Decision Maker Remarks

Process: Record an intake

If the screening decision maker returns an intake to the screener for additional work, the intake appears in the screener's workload. (The system clears the Intake Completed by Screener check box when the intake is returned.)

Review and act on these remarks as follows:

  1. Display the intake workload.

  2. Locate the intake record with an intake status of "Returned."

  3. Click the Remarks link in the Intake Status column. The Intake Remarks screen appears.

  4. Review the comments made by the screening decision maker.

  5. Click the Cancel button. You are returned to the Basic Information screen.

  6. Make any updates necessary to the intake record.

  7. When you are finished, select the Intake Completed by Screener check box on the Basic tab. The intake is sent to the intake workload of the screening decision maker.